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LiveAgentPro Docs
Compensation

Monthly Statements

Per-host monthly rollups of diamonds, hours, and pay — with the tier applied automatically.

A HostMonthlyStatement summarizes one host's performance and pay for a period (month). It's the bridge between raw stats and what the host actually earns.

What a statement holds #

For the period it rolls up diamonds, live hours, valid live days, and the resulting payment, along with any commission splits.

Automatic compensation #

On save, the CompensationCalculator matches the statement to the correct tier of the applicable plan and computes the reward — so opening a statement shows the tier and payout without manual work.

Goal achievement #

If the host set a personal monthly diamond target and hits it, a goal achievement alert can be sent the day they reach it (WhatsApp + portal).

Visibility #

Hosts see their own statements in the Host Portal. Staff see all statements and can export them.