Message Templates
Reusable message bodies with variable placeholders resolved from host data.
Templates are reusable message bodies you can send over WhatsApp or email, manually or from a campaign.
Variables #
Templates support {{variable}} placeholders that are filled from the host's
latest stats and profile at send time. Common variables include:
{{first_name}}{{diamonds}}{{hours}}{{valid_days}}{{month}}
…and more. The renderer pulls the most recent values for each contact, so the same template personalizes per recipient.
Email templates #
Templates can carry a subject for email sends. A step in an onboarding sequence references a template, and the step is skipped automatically if the contact lacks the channel that step needs.
Language #
Month and weekday names, the host's status and numbers are written in the
host's language, whoever sends the message — for example, {{month}} reads
agosto 2026 and {{hours}} reads 2,5 for a host who uses Brazilian
Portuguese. A host with no language saved gets the default language. The
preview of a template shows the message in the language of the host you picked.
See Localization.