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LiveAgentPro Docs
Host Portal

Host Portal

The self-service portal where hosts see stats, statements, ranking, events, and messages.

The host portal is a dedicated, host-facing area at /{subdomain}/portal. Hosts sign in (via invitation) to self-serve — no admin access required.

What hosts see #

Page Contents
Dashboard This-month forecast (projected diamonds, tier progress, goal %), current ranking vs. peers, upcoming events with RSVP, latest statement, onboarding checklist
Statements Paginated monthly statements with diamonds, live days, tier, and payment
Stats 12-month diamond earnings chart + weekly stat table
Events Upcoming events with inline RSVP
Leaderboard Agency ranking by current-month diamonds
Messages Read-only inbox of messages the agency has sent
Profile Photos Browse and download personalized event photos
Notifications Bell with unread count: statement posted, event invite, tier and goal alerts

Access #

Hosts are invited to the portal (an invitation link sets up their access). The portal is separate from the staff admin panel.

Languages #

The portal is available in English, Spanish, and Brazilian Portuguese; a host's locale is used, falling back to their browser language. See Localization.