Localization
How language and number formatting work across the app, portal, and docs.
LiveAgentPro is fully localized in English, Spanish, and Brazilian Portuguese.
Supported locales #
en, es, and pt_BR. All user-visible text comes from language files, so the
admin panel, the host portal, and this documentation are all
available in the three languages.
How a locale is chosen #
For signed-in users, the locale is set from their profile (users.locale),
falling back to the browser's Accept-Language. The portal uses the host's
locale with the same browser fallback. These docs use the language in the URL
(/docs/{locale}/...) with a language switcher in the header.
Number formatting #
Numbers format per locale — notably, Brazilian Portuguese uses a comma decimal
separator (10,50) and a period for thousands. Compensation values parse and
display accordingly, including in message templates.