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Messaging

Message Campaigns

Scheduled broadcasts to segments defined by AND/OR condition trees.

A campaign sends a template to an audience on a schedule. Audiences are defined by condition trees, the same format used by compensation tiers.

Audience condition trees #

Build nested AND/OR groups of conditions over fields like platform, status, tags, stat values, and delta fields. Operators include =, !=, >=, >, <=, <, in, not_in, contains, not_contains, is_null, is_not_null.

Delta fields (diamonds_delta, etc.) compare the two most recent stat periods, so you can target "hosts who are improving" or "hosts who dropped off".

Scheduling #

A campaign runs on a cron expression (recurring) or a one-shot send-at timestamp. A scheduler evaluates due campaigns every minute, and each firing is recorded as a MessageCampaignRun with matched/sent/failed counts.

Default campaigns #

Each new agency is seeded with four starter campaigns you can edit or disable:

Campaign Schedule Audience
Weekly Green Mondays 09:00 diamonds ≥ 5,000 AND live ≥ 600 min AND improving
Weekly Blue Mondays 09:00 diamonds 1,000–4,999
Weekly Red Mondays 09:00 diamonds < 1,000 OR valid days < 5
Monthly Close 1st of month 09:00 all TikTok hosts